Implementation is where change gets delivered. Most commonly this involves a system implementation where we perform business project management and/or business analysis to ensure the successful delivery of the system. Implementation can also involve change management or business process engineering in which new policies or processes need to be embedded within an organisation.
InteDelta is not a software vendor, but we work with vendors to ensure that systems are implemented to a client’s satisfaction. Where a development requirement exists that cannot be met by a client’s IT department or an external vendor, we have a strategic alliance with an IT consultancy, Net2S, to provide IT development to clients’ requirements.
We believe a successful implementation requires both an understanding of project management and business analysis techniques and subject matter expertise. Our implementation consultants are trained in formal techniques for managing projects and conducting analysis. They are not, however, generalists who spend their time tracking action points but leave the difficult implementation issues to the client to solve. We bring subject matter expertise and will help to solve implementation issues as they arise.