Hiring external experts can be useful to bring about change within an institution, but the institution’s own staff still need to have a high level of knowledge themselves. Risk professionals need a detailed technical understanding and a wider group of front and middle office staff should have a good appreciation of risk issues. In the complex and fast evolving world of risk management and financial markets, institutions often find that their employees have gaps in their knowledge. A customised training course or programme of courses can be the solution.
InteDelta can provide training in all of our areas of expertise. Our courses are highly customised to client requirements. We start by understanding who will be the audience to be trained, what they need to know to perform their roles, and what is their current level of knowledge. We can then plan the content of the course, which is usually a mixture of conceptual content and more practical content on “the way it works” in the particular organisation.
We next consider the form of the training – does the client want highly participative sessions with a mixture of lectures, case studies and roleplays, or a lecture only format? Our preference is for the former, as studies show that adults learn best in such an environment. However, this format may not be appropriate if group sizes are large or participants have a wide range of seniority or experience.
Being a subject matter expert does not necessarily make for a good trainer. Our trainers are therefore experts in their field but also have considerable training experience.
Training can be delivered at clients’ premises or we can arrange for a convenient external location such as a hotel.
InteDelta does not sell off-the-shelf training courses which are available for general attendance. We do, however, accept commissions from training companies to provide content and trainers for courses they are marketing.